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Product Manager

The Product Manager for our portal solutions is responsible for successfully managing enhancements and maintenance for the CoverMyMeds web portal – our product used by over 800,000 healthcare providers that helps patients receive the medications they need to live healthy lives.  To most-effectively support these portal users, this Product Manager is also responsible for internal tools that our teams use to provide world-class customer care.

This role works with a variety of internal and external stakeholders to prioritize work that drives the maximum value for our user experiences and our own strategic objectives.  This person collaborates closely with developers, data analysts, user experience researchers, UX designers and our customer support team, with numerous opportunities to take on responsibility and continue learning.

What You’ll Do

  • Collaborate closely with stakeholders to understand the business needs driving changes to the product functionality
  • Define specific feature and service requirements, including acceptance criteria
  • Maintain a product roadmap laying out product development priorities and milestones to enable realistic forecasting, communication and expectation-management
  • Maintain a prioritized product backlog to ensure the maximum value of the delivery team
  • Work daily with development teams on the implementation, including collaborating on solutions to issues as they arise
  • Actively monitor key metrics on product health and performance
  • Partner with developers, data analysts, users experience researchers and UX designers to validate the most critical product changes prior to implementation

About You

You are an experienced product manager with all the essential skills to manage a complex product: great communication and collaboration skills, innate user empathy and an obsession with delivering a product that provides values to our users and our business.

  • 3+ years of experience in product management, particularly in agile software development organziations
  • Experience developing and deploying web-based software being used to solve real customer problems at scale
  • Proven experience defining requirements and acceptance criteria for features
  • Proven experience identifying and prioritizing the most important things amongst a myriad of important things
  • A natural collaborator who seeks out new perspectives and builds trusting relationships with stakeholders and team members
  • Excellent interpersonal skills to influence stakeholders to do the right thing for our products

About Us

CoverMyMeds is one of the fastest growing healthcare technology companies in the US. We help prescribers and pharmacies submit Prior Authorization requests for any drug and nearly all health plans - 100% free - to get millions of patients on their medications every single year. Our team of highly- productive healthcare enthusiasts, startup junkies and everything in between is the best thing about working here. On-site chef, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been named to Glassdoor's top 50 places to work in the nation, Inc. 500’s list three times, were awarded one of the top places to work by Modern Healthcare and three times won best places to work in Columbus, Ohio.

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